Legal & security
Governing law
Your use of this website constitutes your acceptance of these Terms & Conditions. They shall be governed by and interpreted in accordance with the laws of England and Wales.
Advice
Content on this website does not constitute financial or other professional advice in any way. If you require information on the suitability of any National Deposit products please contact our Customer Support team on 0800 195 9246 (8am – 6pm weekdays), alternatively contact your financial adviser.
Before purchasing a product on this website you should carefully read all the policy documentation.
In choosing to buy any National Deposit product from this website you should not rely solely on the information contained within the site pages.
Content
National Deposit reserves the right to at any time and without notice to remove, amend, or vary the content which appears on any page on this site. By continuing to use this site following any such change you will signify that you agree to be bound by any changes.
Data Protection
National Deposit complies with its obligations under the Data Protection Act 1998. The Data Controller in relation to any personal data you supply is National Deposit Friendly Society Ltd.
Information you provide may be held on computer, paper or any other appropriate form for as long as your online account is active, application is being considered or policy is in force and for an appropriate time after.
If we hold information about you, we will only use this for the purposes you have agreed to. You may receive communications on new products or services from our group companies. If you have not done so on your application, you may contact us at any time to stop receiving such communications. This information may be passed to other companies for reinsurance arrangements and money laundering & fraud prevention.
You have the right to request a copy of the personal data we hold on you, we may charge a small fee for providing this information.
Privacy statement
We are committed to protecting your privacy and keeping your personal information secure. Your information will remain confidential and we will not disclose your personal information unless at your request or if it is lawful to do so. We may monitor our telephone calls to help improve our service and protect our customers.
Disclaimer
Although every effort is made to ensure that the information in this site is accurate, current and complies with the relevant legislation and regulations, we accept no liability for any unforeseen loss or damage due to any inability to use the site, inaccuracies contained, changes to content, or unavailability of the website.
No warranty is given that the site is free of viruses or can be used with every computer, software or browser device.
Copyright and trade marks
Copyright in the pages of this site and screen displaying the pages and information, text, graphics and material contained therein and their arrangement is owned by National Deposit Friendly Society Ltd, unless otherwise stated.
All trade marks, service marks, company names or logos are the property of their respective holders and no permission is given by National Deposit in respect of their use. Use may constitute an infringement of the holders' rights.
You may store, manipulate, analyse, reformat, print and display the content of this site solely for your own personal use. You are not permitted to publish, re-transmit, re-distribute or otherwise reproduce any of the content that appears on any page of this site, and are prohibited from using content for a commercial or illegal purpose.
Links to other websites
The links to other websites are to allow you access to more information on related topics. National Deposit does not own or control such sites and accepts no responsibility for information contained (excl the Customs Fund website).
Downloads
Our site makes use of different multimedia items, which require you to have appropriate software. Please note that if you have to download any plug ins or software this is done at your own risk and National Deposit accepts no liability for any problems with your computer that may arise as a result. If you are in any doubt about the suitability of software to be downloaded for your computer, it is recommended that you obtain specialist advice before downloading.
Use of cookies
Cookies are small text files that are placed on your computer when you browse a website. These cookies are used to identify general visitor behaviour and will not be used to establish personal information.
Most browsers are configured to accept cookies however you can disable or delete these by configuring your browser. Please note that if you block all cookies you may experience difficulties with our online facilities.
Security information
Our website has a VeriSign Secured certificate that ensures information being transmitted is encrypted.
Gender Differentials
National Deposit charges different premiums for men and women based on differences in the claims experience. The relevant products are the 50+ Life Plan, Income Protection Plan and Retirement Annuities. You can find out more about the basis for gender differentials from the Actuarial Profession website.
Residence
National Deposit group operates within the confines of the United Kingdom (UK) and its products referred to on this website are only available to UK residents, unless otherwise stated. If you buy a National Deposit product from this website you should carefully read all information supplied before you apply.
Registered details
National Deposit Friendly Society Limited, ND Partner Services Limited and ND Member Services Limited are part of the National Deposit group.
Registered office: 4-5 Worcester Road, Clifton, Bristol BS8 3JL. Registered in England and Wales numbers 369F, 5603624 and 5603655.
National Deposit Friendly Society Limited and ND Partner Services Limited are authorised and regulated by the Financial Services Authority registered numbers 110008 and 452784, and are covered by the Financial Ombudsman Service.
Complaints procedure
We are committed to ensuring a high level of service and that you are treated in a well informed manner. If you have a complaint or feel dissatisfied your complaint will be handled in accordance with our ‘How to make a complaint’ leaflet.
